Should any customer (excluding orders under contract) place an order through Bloom In Glory and then need to cancel the order, the cancellation must be made 3 business days ahead of date of delivery. If specific flowers have been ordered from flower farm or our suppliers for an order, Bloom In Glory will cover cost of supplies before cancellation can be granted (refund will be of funds remaining). If you need to cancel an order after you place it, it is best if you call the flower shop directly for a faster response. If the cancellation is received after the order is delivered, no refund can be issued. Cancellations will not be accepted if a customer places an order but provides information that prevents direct delivery, such as in the case of a wrong office or home address. The customer can obtain new information so that the order can then be properly delivered using correct address.
No refund or cancellation will be given to any Subscription packages after first delivery has been made.
Bloom In Glory stands behind every product we sell. We offer our 100% Customer Satisfaction Guarantee with every item that we design and deliver. If for any reason you are not completely satisfied with the order we have delivered, simply contact us. We will do whatever it takes to make it right. Because we know that if you’re not satisfied, neither are we. We will work through what the issue is and determine a solution, that may involve a full or partial refund for your purchase, a credit or a replacement of the original arrangement. No refunds or returns will be given for plant arrangements 1(one) week after delivery.
If an order is filled and delivered to the recipient and there is a question of the quality of the arrangement, the recipient should contact Bloom In Glory directly. In almost every case, we will gladly replace the arrangement
with one of equal or greater value, free of charge. Bloom In Glory is not responsible for any order where the recipient refuses to accept the item. Bloom In Glory will not issue refunds to any customer where the recipient, for whatever reason, will not accept the item or refuses delivery.
Refunds typically take 7 business days (Monday-Friday) to be credited to your bank. Once this is done, credit will appear when your bank releases funds. After 7 business days, please contact your financial institution
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